Empowered by Technology and Upgraded by Digitalization, Shenzhen Haiyue Reinvents a New Experience in International Logistics Export Services

2022-01-29 14:28:48

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“ Against the wave of digitalization in global trade, the pain points of traditional international logistics have become increasingly prominent, such as heavy reliance on manual operations, lack of information transparency and cumbersome processes. ”

Amid the digital wave of global trade, the pain points of traditional international logistics have become increasingly prominent, including over-reliance on manual operations, lack of information transparency, and cumbersome procedures. To better serve Chinese enterprises going global, Shenzhen Haiyue International Supply Chain Co., Ltd. takes technology empowerment and digital upgrading as its core drivers. By continuously investing in the development of intelligent logistics systems, optimizing full-process operation standards, and enhancing visibility and risk control capabilities, the company has comprehensively reinvented the service experience of international export logistics, making overseas expansion more efficient, transparent, and secure for enterprises.

Today, the logistics demands of export enterprises have evolved from “basic delivery” to “fast, stable, transparent, and controllable transportation” — with predictable timeliness, traceable cargo status, controllable costs, and predictable risks. Having a sharp insight into this trend, Haiyue International regards digital development as a strategic priority and fully promotes the construction of a “smart logistics” system.

In terms of intelligent system development, Haiyue International has independently developed and continuously upgraded a one-stop logistics management platform integrating order placement, quotation, booking, customs declaration, tracking, reconciliation, and after-sales services, realizing fully digital and paperless operations. Customers only need to log in to the system to place logistics orders with one click, automatically obtain multi-channel quotation comparisons, and check space availability, shipping schedules, and flight information in real time, greatly improving operational efficiency. The platform supports synchronous use on PC and mobile devices, allowing order management anytime and anywhere, truly realizing “logistics management at your fingertips”.

In full-process visual tracking, Haiyue International has integrated data interfaces with shipping lines, airlines, ports, customs, and overseas agents, enabling real-time updates of all cargo nodes from factory departure, loading, departure, transit, customs clearance to final delivery. Customers can check cargo location, estimated time of arrival, and exception alerts at any time via the system or QR code, putting an end to the traditional logistics problems of “repeated phone inquiries, delayed information, and unknown status”. For high-value goods, large equipment, and dangerous goods, the platform also supports GPS positioning, temperature and humidity monitoring, and automatic exception alarms, further enhancing transportation safety.

In process automation and intelligent risk control, Haiyue International uses AI algorithms to realize intelligent space booking, intelligent route optimization, and intelligent cost accounting. Based on cargo attributes, timeliness requirements, and destination port policies, the system automatically recommends the optimal transportation plan and generates customs declaration documents, packing lists, invoices, and other paperwork, reducing manual errors and improving customs clearance efficiency. Meanwhile, the intelligent risk control module monitors real-time risks such as destination port policy changes, route congestion, tight container space, and exchange rate fluctuations, issues early warnings in advance, and provides alternative plans to help enterprises effectively avoid logistics risks.

In terms of service efficiency improvement, digital upgrading has delivered remarkable results: the traditional offline booking process of 3 hours is completed online in as fast as 5 minutes; customs document preparation is shortened from 30 minutes to 3 minutes; logistics information updates shift from “passive waiting” to “active push”; and the response speed for exception handling has increased by more than 60%. Many export enterprises have given feedback that after cooperating with Haiyue, their internal logistics communication costs have been significantly reduced, with simpler operations, more stable timeliness, and easier management.

In addition to technological upgrading, Haiyue International has simultaneously promoted service standardization and process refinement, establishing a full-chain SOP system covering customer service, operations, customs declaration, and overseas agencies to ensure standardized, efficient, and stable handling of every shipment. Adhering to the service principles of “transparent quotations, no hidden charges, full traceability, and clear accountability”, the company rebuilds trust through digital means, making international logistics simpler and more reliable.

Going forward, Haiyue International will continue to increase investment in technology, deepen the application of big data, AI intelligent early warning, RPA automation, and other technologies in logistics scenarios, and continuously optimize its intelligent logistics platform. The company will drive the transformation of international logistics from “traditional labor-driven” to “digital and intelligent-driven”, providing world-class logistics services for Chinese enterprises going global with higher efficiency, lower costs, and stronger support.

Author： Shenzhen Haiyet International Supply Chain Co., Lt

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